Administrator Leave Request Management Documentation

Table of Contents


1. Overview

The Leave Request Management Module is a comprehensive system that allows administrators to manage, monitor, and approve employee leave requests. It provides visibility into leave balances, approval workflows, and leave history while maintaining compliance with company leave policies and labor laws.

What is the Leave Request Module?

The Leave Request Module enables you to:

  • ✅ View and manage all leave requests
  • ✅ Approve or reject leave requests
  • ✅ Track employee leave balances
  • ✅ Monitor leave usage and patterns
  • ✅ Generate leave reports
  • ✅ Maintain leave history
  • ✅ Handle special leave types
  • ✅ Ensure policy compliance

Key Benefits

Benefit Impact Business Value
Clear Records Document all absences Compliance and audit trail
Fair Management Equal leave distribution Employee satisfaction
Planning Know who's unavailable Better resource planning
Compliance Meet labor law requirements Avoid legal issues
Efficiency Automated approvals Save HR time
Transparency Visible to all stakeholders Clear communication
Analytics Understand usage patterns Strategic planning
Accountability Track who used what Performance management

2. Leave Request Module Purpose

2.1 Primary Functions

Function 1: Leave Request Submission and Tracking

Purpose: Allow employees to request and track leave

What It Does:

  • Employees submit leave requests
  • Request goes to manager for approval
  • History is maintained
  • Employee can view their requests
  • Notifications sent automatically

Who Uses It:

  • Employees (submit requests)
  • Department Managers (approve requests)
  • HR Personnel (manage company-wide)
  • Administrators (system oversight)

Example Request:


Leave Request #LR-2025-00145

Requested By: Maria Santos (EMP-00145)
Department: Sales
Leave Type: Annual Leave
Requested Dates: December 20-24, 2025
Duration: 5 working days
Reason: Family vacation
Status: Pending Manager Approval
Submitted: December 1, 2025

Function 2: Leave Balance Management

Purpose: Track and manage employee leave entitlements

What It Does:

  • Calculate annual leave balance
  • Track used vs. available leave
  • Monitor carryover policies
  • Alert when balance runs low
  • Generate balance reports

Types of Leave Tracked:


Annual Leave (Vacation)
├─ Entitlement: 15 days per year
├─ Carryover: 5 days max
├─ Used YTD: 8 days
└─ Available: 12 days

Sick Leave
├─ Entitlement: 10 days per year
├─ Carryover: 0 days (non-cumulative)
├─ Used YTD: 3 days
└─ Available: 7 days

Personal Leave
├─ Entitlement: 3 days per year
├─ Carryover: 0 days
├─ Used YTD: 2 days
└─ Available: 1 day

Emergency Leave
├─ Entitlement: As needed
├─ Carryover: N/A
├─ Used YTD: 1 instance
└─ Available: Available

Function 3: Approval Workflow Management

Purpose: Enable controlled approval of leave requests

What It Does:

  • Route requests to appropriate approvers
  • Track approval status
  • Send notifications
  • Maintain audit trail
  • Handle rejections and modifications

Approval Levels:


Level 1: Department Manager
├─ Reviews request
├─ Checks department coverage
├─ Approves or rejects
└─ Notifies employee

Level 2: HR Manager (if needed)
├─ Reviews unusual requests
├─ Checks policy compliance
├─ May override manager decision
└─ Handles escalations

Level 3: Executive (if needed)
├─ Approves high-impact leave
├─ Handles sensitive cases
└─ Final authority

Final: System Implementation
├─ Updates schedule
├─ Marks calendar
├─ Updates DTR expectations
└─ Notifies all parties

Function 4: Leave Policy Enforcement

Purpose: Ensure compliance with company leave policies

What It Does:

  • Validate requests against policies
  • Check leave balance availability
  • Verify advance notice requirements
  • Enforce blackout dates
  • Monitor carryover limits

Policy Rules Checked:


Eligibility Rules:
├─ Employee status (must be active)
├─ Probation period (new hires)
├─ Leave type availability
└─ Minimum tenure requirements

Timing Rules:
├─ Advance notice (typically 2 weeks)
├─ Blackout dates (company holidays, peak seasons)
├─ Notice period for sick leave
└─ Maximum consecutive days

Balance Rules:
├─ Sufficient balance available
├─ Carryover maximums
├─ Accrual calculations
└─ Deduction accuracy

Coverage Rules:
├─ Adequate staff remaining
├─ Key positions covered
├─ Department approval
└─ Critical period checks

Function 5: Leave Calendar and Visibility

Purpose: Provide visibility into team and company-wide leave

What It Does:

  • Display team leave calendar
  • Show department coverage
  • Flag coverage gaps
  • Highlight peak absence periods
  • Assist in planning

Calendar Views:


Personal Calendar:
├─ Show own leave requests
├─ See approval status
├─ Plan personal time
└─ Track balance changes

Team Calendar:
├─ Show all team member leave
├─ Identify coverage gaps
├─ Plan workload distribution
└─ Monitor team schedule

Department Calendar:
├─ Show all department leave
├─ Track coverage levels
├─ Identify peak periods
└─ Plan for absences

Company Calendar:
├─ Show all company leave
├─ Identify company-wide issues
├─ Plan for company events
└─ Monitor overall coverage

2.2 Business Scenarios

Scenario 1: Employee Takes Annual Leave


Process Flow:

Step 1: Employee Request
Employee: "I need December 20-24 off for family vacation"
Action: Submits leave request in system
Date: December 1, 2025

Step 2: Manager Review
Manager: Receives notification
Checks: Team schedule, coverage, policy
Decision: Approves (adequate coverage)
Notifies: Employee via email

Step 3: HR Processing
HR: Reviews approval
Verifies: Leave balance (12 days available, 5 days requested)
Confirms: Request is valid
Updates: Schedule and calendar

Step 4: Implementation
System: Updates employee's schedule
System: Marks those days on calendar
System: Updates DTR expectations
Notifies: All stakeholders

Result: Approved and scheduled - employee can plan confidently

Scenario 2: Sick Leave Request


Process Flow:

Step 1: Emergency Situation
Employee: Gets sick unexpectedly
Action: Calls manager immediately (morning of)
Manager: Notes the absence

Step 2: Submit Request
Employee: Submits request in system
Action: Retroactive (same day)
Requires: Medical documentation

Step 3: Manager Approval
Manager: Reviews circumstances
Verifies: Sick leave available (7 days left)
Decision: Approves (normal circumstance)
Notifies: Employee

Step 4: Processing
HR: Logs absence
System: Marks as sick leave
DTR: Adjusts expectations for that day
Calendar: Shows employee as on leave

Result: Absence recorded properly - payroll adjusted

Scenario 3: Leave Request Denial


Process Flow:

Step 1: Request Submitted
Employee: Requests December 15-19 (peak sales period)
When: Company blackout period
Balance: Sufficient (12 days available)

Step 2: Manager Review
Manager: Recognizes blackout period
Check: Insufficient coverage available
Decision: Denies request
Reason: "Peak sales period - critical coverage needed"

Step 3: Notification
Employee: Receives denial notification
Offered: Alternative dates (December 27-31 available)
Can: Appeal if needed

Result: Request denied - alternative suggested

Scenario 4: Leave Balance Tracking


Scenario: End of Year Leave Balance Review

Maria Santos (Sales Department)

Annual Leave Balance:
Entitlement 2025: 15 days
Carryover from 2024: 3 days
Total Available: 18 days

Used in 2025:
January-March: 5 days (winter)
April-June: 3 days
July-September: 4 days
October-December: 2 days (sick leave)
Subtotal Used: 14 days

Current Balance: 4 days

Carryover Policy:
Maximum Carryover: 5 days
Carryover Allowed: 4 days
Must Use by: December 31, 2025

Recommendation:
Plan 4 days before year end
Or forfeit unused days
System Alert: "4 days remaining - use before 12/31"

3. Accessing Leave Request Module

3.1 How to Access the Leave Request Module

Step-by-Step:

  1. Log in to Admin Account

    • Go to: https://your-dtr-system.com/login
    • Enter admin username and password
    • Click "Sign In"
  2. Navigate to Leave Request

    • Look for "Leave Requests" in main navigation menu
    • OR look for "Time Off" or "Leave Management"
    • OR go directly to: /admin/leave-request
  3. Select View Type

    • Choose the view you need (index or detailed)

URL Access:


Leave Request Module: /admin/leave-request
Leave Request Index: /admin/leave-request/index
Leave Request Details: /admin/leave-request/{id}/show
Employee Leave History: /admin/leave-request?employee={id}
Leave Calendar: /admin/leave-request/calendar
Leave Reports: /admin/leave-request/reports
Leave Balance Report: /admin/leave-request/balance

3.2 Required Permissions

To access the Leave Request module, you must have:

Permission Role Can Access
View Leave Requests Admin ✅ Yes
View Leave Requests HR Manager ✅ Yes
View Leave Requests Department Manager ✅ Limited (own dept)
View Leave Requests Employee ✅ Limited (own requests)
Approve Requests Admin ✅ Yes
Approve Requests HR Manager ✅ Yes
Approve Requests Dept Manager ✅ (own team)
Approve Requests Employee ❌ No
Create Leave Types Admin ✅ Yes
Create Leave Types HR Manager ✅ Yes
Create Leave Types Dept Manager ❌ No
Edit Policies Admin ✅ Yes
Edit Policies HR Manager ✅ Yes
Edit Policies Dept Manager ❌ No
Generate Reports Admin ✅ Yes
Generate Reports HR Manager ✅ Yes
Generate Reports Dept Manager ✅ Limited

3.3 Browser Requirements

Recommended Browsers:

  • ✅ Chrome (Version 90+)
  • ✅ Firefox (Version 88+)
  • ✅ Safari (Version 14+)
  • ✅ Edge (Version 90+)

Not Recommended:

  • ❌ Internet Explorer
  • ❌ Very old browser versions

Screen Size:

  • Best on 1920x1080 or higher
  • Tablet view (768px+) available
  • Mobile view limited for approval tasks

4. Leave Request Interface Layout

4.1 Main Dashboard View

The Leave Request module main view displays all leave requests in an organized format.

Layout Structure


┌─────────────────────────────────────────────────────────┐
│ Leave Requests [Month ▼] [Year ▼] [Dept ▼] │
├─────────────────────────────────────────────────────────┤
│ │
│ STATISTICS CARDS (Top) │
│ ┌────────────────┐ ┌────────────────┐ ┌────────────┐ │
│ │ Total Requests │ │ Pending │ │ Approved │ │
│ │ 42 │ │ 8 │ │ 28 │ │
│ └────────────────┘ └────────────────┘ └────────────┘ │
│ ┌────────────────┐ │
│ │ Rejected │ │
│ │ 6 │ │
│ └────────────────┘ │
│ │
│ QUICK ACTIONS │
│ [Create Request] [Approve All] [Generate Report] │
│ [Export] [Bulk Actions] │
│ │
│ FILTERS & SEARCH │
│ [Search: ________] [Status ▼] [Type ▼] [Dept ▼] │
│ │
│ LEAVE REQUEST TABLE │
│ ┌─────────────────────────────────────────────────────┐ │
│ │ Employee Dept Type Dates Days Status │ │
│ ├─────────────────────────────────────────────────────┤ │
│ │ Maria Sales Annual 12/20-24 5 Approved │ │
│ │ John Eng Sick 12/5 1 Pending │ │
│ │ Anna HR Personal 12/10-11 2 Rejected │ │
│ │ Robert Ops Annual 12/27-30 4 Approved │ │
│ │ │ │
│ │ [Previous] Page 1 of 5 [Next] │ │
│ └─────────────────────────────────────────────────────┘ │
│ │
│ LEGEND │
│ Pending = Awaiting approval │
│ Approved = Confirmed │
│ Rejected = Denied │
│ Cancelled = Withdrawn by employee │
│ │
└─────────────────────────────────────────────────────────┘

Main Components

Component Purpose Location
Title Show current module Top-left
Date/Dept Filters Quick filtering Top-right
Statistics Cards Summary metrics Top section
Quick Actions Bulk operations Action bar
Filters Detailed filtering Search area
Request Table Display requests Center
Legend Explain statuses Bottom
Pagination Navigate pages Bottom

4.2 Leave Request Table Columns

Column 1: Employee Name


Shows: Full name of the employee
Example: "Maria Santos"
Click to: View employee's leave history
Sortable: Yes (A-Z or Z-A)

Column 2: Department


Shows: Which department employee belongs to
Example: "Sales"
Filterable: Yes (can filter by dept)
Sortable: Yes

Column 3: Leave Type


Shows: Type of leave requested
Codes:
ANN = Annual Leave
SIK = Sick Leave
PSN = Personal Leave
EMG = Emergency Leave
MPL = Maternity Leave
PPL = Paternity Leave
BRV = Bereavement Leave
UNP = Unpaid Leave

Color Coding:
Green = Annual Leave
Red = Sick Leave
Blue = Personal/Emergency Leave
Orange = Special Leave
Gray = Unpaid Leave

Click to: View leave type details

Column 4: Requested Dates


Shows: Date range of leave
Format: MM/DD/YYYY - MM/DD/YYYY
Example: "12/20/2025 - 12/24/2025"
Click to: See calendar view

Column 5: Number of Days


Shows: Total days requested
Calculation: Working days only (excludes weekends)
Example: "5 days"
Note: May differ from calendar days

Column 6: Status


Shows: Current approval status
Options:
⏳ Pending = Awaiting manager approval
✓ Approved = Confirmed leave
✗ Rejected = Denied
↩ Cancelled = Withdrawn by employee
⚠ Conditional = Approved with conditions

Color Coding:
Yellow = Pending
Green = Approved
Red = Rejected
Gray = Cancelled
Orange = Conditional

Click to: View details and manage

Column 7: Submission Date


Shows: When request was submitted
Format: MM/DD/YYYY HH:MM
Example: "12/01/2025 09:15 AM"
For reference: Shows how long pending

Column 8: Actions


Shows: Quick action buttons
Options:
ⓘ View - See full request details
✓ Approve - Approve request
✗ Reject - Reject request
⚙ Edit - Modify request details
× Delete - Remove request (admin only)
📧 Notify - Send message to employee

4.3 Responsive Layout

The Leave Request module adapts to different screen sizes:

Device Layout Features
Desktop (1200px+) Full table view All columns visible
Tablet (768px-1199px) Simplified table Some columns hidden
Mobile (< 768px) Card view Basic info only

5. Key Features

5.1 Multiple Leave Types

What It Does: Supports various types of leave for different situations.

Standard Leave Types:


Annual Leave (Vacation)
├─ Entitlement: Varies by tenure (typically 15-20 days/year)
├─ Carryover: Limited (typically 5 days maximum)
├─ Advance Notice: 2 weeks recommended
├─ Blackout Dates: Yes (peak seasons, year-end)
├─ Requires Documentation: No
└─ Used For: Vacation, personal time, rest

Sick Leave
├─ Entitlement: Typically 10 days/year
├─ Carryover: Non-cumulative (doesn't carry over)
├─ Advance Notice: Not required (emergency)
├─ Blackout Dates: No (can use anytime)
├─ Requires Documentation: Yes (doctor's note if 3+ days)
└─ Used For: Medical, illness, health-related

Personal Leave
├─ Entitlement: 3-5 days/year
├─ Carryover: Limited (may not carry over)
├─ Advance Notice: 1 week recommended
├─ Blackout Dates: May apply
├─ Requires Documentation: No
└─ Used For: Personal matters, appointments, urgent needs

Emergency Leave
├─ Entitlement: As needed
├─ Carryover: N/A
├─ Advance Notice: Not possible
├─ Blackout Dates: No
├─ Requires Documentation: Yes (proof of emergency)
└─ Used For: Accidents, emergencies, urgent family matters

Maternity Leave
├─ Entitlement: 60-90 days (varies by location/policy)
├─ Carryover: N/A
├─ Advance Notice: 30 days
├─ Blackout Dates: No
├─ Requires Documentation: Yes (medical certificate)
└─ Used For: Childbirth recovery

Paternity Leave
├─ Entitlement: 5-10 days (varies by policy)
├─ Carryover: Varies
├─ Advance Notice: 30 days
├─ Blackout Dates: No
├─ Requires Documentation: Birth certificate
└─ Used For: Newborn care, family support

Bereavement Leave
├─ Entitlement: 3-5 days (varies by relationship)
├─ Carryover: N/A
├─ Advance Notice: N/A (emergency)
├─ Blackout Dates: No
├─ Requires Documentation: Yes (death certificate/obituary)
└─ Used For: Death of family member

Unpaid Leave
├─ Entitlement: Available (company discretion)
├─ Carryover: N/A
├─ Advance Notice: 30 days recommended
├─ Blackout Dates: May apply
├─ Requires Documentation: Varies
└─ Used For: Extended personal needs, sabbatical

5.2 Leave Balance Tracking

What It Does: Automatically calculates and tracks employee leave balances.

Features:

  • ✅ Real-time balance calculation
  • ✅ Annual entitlement tracking
  • ✅ Carryover management
  • ✅ Year-to-date usage reporting
  • ✅ Low balance alerts
  • ✅ Balance correction tools

Balance Display:


Employee: Maria Santos

Annual Leave (2025):
Year Entitlement: 15 days
Carryover from 2024: 3 days (approved)
Total Available: 18 days

Used to Date:
January-March: 5 days
April-June: 3 days
July-September: 4 days
October-Dec: 2 days
Total Used: 14 days

Current Balance: 4 days

Expiry Date: 12/31/2025
Alert: "Only 4 days remaining"

Sick Leave (2025):
Annual Entitlement: 10 days
Non-cumulative: No carryover
Used: 3 days
Available: 7 days

Personal Leave (2025):
Annual Entitlement: 3 days
Used: 2 days
Available: 1 day
Expiry: 12/31/2025

5.3 Advanced Approval Workflow

What It Does: Manages multi-level approval process for leave requests.

Features:

  • ✅ Route to appropriate approvers
  • ✅ Conditional approval (approve with conditions)
  • ✅ Rejection with feedback
  • ✅ Override capabilities for admins
  • ✅ Approval history tracking
  • ✅ Notification at each stage

Approval States:


Draft
├─ Unsaved request
└─ Can be edited freely

Submitted
├─ Request sent to manager
├─ Awaiting first level approval
└─ Employee can see status

Manager Review
├─ Manager evaluates
├─ Checks coverage
├─ Reviews policy
└─ Makes decision

Manager Decision
├─ Approved → Goes to next stage
├─ Rejected → Returns to employee
└─ Conditional → Requires negotiation

HR Review (if needed)
├─ HR checks policy compliance
├─ Verifies balance
├─ May override manager
└─ Makes final decision

Final Status
├─ Approved → Finalized
├─ Rejected → Denied
└─ Cancelled → Employee withdrew

5.4 Leave Calendar

What It Does: Displays leave visually on a calendar for planning.

Features:

  • ✅ Monthly calendar view
  • ✅ Week calendar view
  • ✅ Color-coded by leave type
  • ✅ Drag-and-drop functionality
  • ✅ Department/team view
  • ✅ Coverage analysis
  • ✅ Blackout date display

Calendar Display:


December 2025 - Sales Department Leave Calendar

Mon 1 Tue 2 Wed 3 Thu 4 Fri 5 Sat 6 Sun 7
John Maria
 (Annual) (Sick)

Mon 8 Tue 9 Wed 10 Thu 11 Fri 12 Sat 13 Sun 14
Anna Anna Anna
(Pers) (Pers) (Pers)

Mon 15 Tue 16 Wed 17 Thu 18 Fri 19 Sat 20 Sun 21
Maria
(Annual)

Mon 22 Tue 23 Wed 24 Thu 25 Fri 26 Sat 27 Sun 28
Maria Maria Maria Maria Maria Robert
(Annual)(Annual)(Annual)(Annual)(Annual)(Annual)

Coverage Status:
Full Coverage: Days 1-4, 8-12, 15-19
Reduced: Days 22-28 (1 person absent)
Issues: None detected

Legend:
Green = Annual Leave
Red = Sick Leave
Blue = Personal Leave
Orange = Other Leave

5.5 Leave Policy Management

What It Does: Define and enforce company leave policies.

Features:

  • ✅ Create custom leave types
  • ✅ Set entitlements per role/level
  • ✅ Define carryover rules
  • ✅ Set advance notice requirements
  • ✅ Define blackout dates
  • ✅ Set approval hierarchies
  • ✅ Document policy requirements

Policy Configuration:


Leave Type: Annual Leave

Basic Settings:
Name: Annual Leave / Vacation
Code: ANN
Color: Green
Active: Yes

Entitlement Rules:
Entry Level (0-2 years): 10 days/year
Mid-Level (2-5 years): 15 days/year
Senior (5+ years): 20 days/year
Special (Management): 25 days/year

Carryover Rules:
Allow Carryover: Yes
Maximum Carryover: 5 days
Expiry Date: 12/31 each year
Force Use: Yes (must use or lose)

Advance Notice:
Minimum Days: 14 days
Recommended Days: 21 days
Emergency Waiver: Manager approval required

Blackout Dates:
├─ December 20-31 (holiday season)
├─ July 1-5 (company picnic)
├─ October 15-20 (budget reviews)
└─ Can request exception from HR

Approval Requirements:
Level 1: Department Manager
Level 2: HR Manager (if > 10 days)
Level 3: Director (if 20+ days)

Documentation:
Medical Required: No
Other: None

5.6 Notifications and Alerts

What It Does: Keeps all parties informed of leave request status.

Notification Types:


Employee Notifications:
├─ Request Submitted Confirmation
│ "Your leave request for 12/20-24 has been submitted"
│
├─ Approval Status Update
│ "Your request has been approved by your manager"
│
├─ Rejection Notification
│ "Your request was denied. Reason: Coverage gaps"
│
├─ Low Balance Alert
│ "You have only 4 days of annual leave remaining"
│
└─ Expiry Warning
"Your carryover days expire on 12/31/2025"

Manager Notifications:
├─ New Request to Review
│ "Maria Santos requested 5 days (12/20-24)"
│
├─ Approval Reminder
│ "You have 3 pending requests awaiting approval"
│
├─ Coverage Impact
│ "5 team members absent on the same date"
│
└─ Policy Violation Alert
"John's request violates advance notice policy"

HR Notifications:
├─ Request Escalation
│ "Request exceeds manager approval limit"
│
├─ Exception Request
│ "Manager requesting exception to blackout dates"
│
├─ Balance Issue
│ "Employee has insufficient balance"
│
└─ Compliance Alert
"Multiple requests in peak season"

System Alerts:
├─ High Absence Rate
│ "Department X has 25% absence on this date"
│
├─ Expiring Leave
│ "15 employees have carryover expiring in 7 days"
│
└─ Policy Updates
"New leave policy effective 01/01/2026"

5.7 Leave Reports and Analytics

What It Does: Generate insights from leave data.

Available Reports:


Employee Leave Summary
├─ Individual annual report
├─ Balance tracking
├─ Usage history
└─ Upcoming requests

Department Leave Report
├─ All team member leave
├─ Department coverage
├─ Peak absence dates
└─ Trend analysis

Leave Balance Report
├─ Current balances (all employees)
├─ Expiring leave alerts
├─ Carryover tracking
└─ Compliance status

Leave Usage Analytics
├─ Most used leave types
├─ Peak seasons
├─ Average usage per employee
├─ Year-to-date trends

Approval Analytics
├─ Approval rate by manager
├─ Average approval time
├─ Rejection trends
├─ Bottleneck identification

Compliance Report
├─ Policy adherence
├─ Exception tracking
├─ Training needs
└─ Legal compliance status

6. Managing Leave Requests

6.1 Viewing Leave Requests

View Type 1: Index View (All Requests)

Shows: All leave requests with summary information

How to View:

  1. Click "Leave Requests" in main menu
  2. View all requests in table
  3. Use filters to narrow down
  4. Sort by columns as needed

Information Displayed:


Leave Request List:

Request # Employee Dept Type Dates Days Status
LR-00245 Maria Santos Sales Annual 12/20 - 12/24 5 Approved ✓
LR-00244 John Doe Eng Sick 12/5 - 12/5 1 Pending ⏳
LR-00243 Anna Cruz HR Personal 12/10 - 12/11 2 Rejected ✗
LR-00242 Robert Smith Ops Annual 12/27 - 12/30 4 Approved ✓
LR-00241 Sarah Johnson Sales Sick 12/2 - 12/2 1 Approved ✓

[Showing 1-5 of 42 requests]

View Type 2: Detailed View (Individual Request)

Shows: Complete details of single leave request

How to View:

  1. Find request in index
  2. Click on request row or "View" button
  3. Opens detailed view page

Layout:


┌──────────────────────────────────────────────┐
│ Leave Request #LR-00245 │
├──────────────────────────────────────────────┤
│ │
│ EMPLOYEE INFORMATION │
│ ┌────────────────────────────────────────┐ │
│ │ Name: Maria Santos │ │
│ │ Employee ID: EMP-00145 │ │
│ │ Department: Sales │ │
│ │ Position: Senior Sales Exec │ │
│ │ Manager: John Martinez │ │
│ │ Hire Date: 01/15/2020 │ │
│ └────────────────────────────────────────┘ │
│ │
│ REQUEST DETAILS │
│ ┌────────────────────────────────────────┐ │
│ │ Leave Type: Annual Leave │ │
│ │ Requested Dates: 12/20/2025 - 12/24 │ │
│ │ Duration: 5 working days │ │
│ │ Submitted: 12/01/2025 09:15 AM │ │
│ │ Reason: Family vacation │ │
│ │ Additional Notes: │ │
│ │ "Planning to spend time with extended │ │
│ │ family during the holidays. All │ │
│ │ projects on track before departure." │ │
│ └────────────────────────────────────────┘ │
│ │
│ LEAVE BALANCE │
│ ┌────────────────────────────────────────┐ │
│ │ Annual Leave Balance: │ │
│ │ Entitlement: 15 days │ │
│ │ Carryover: 3 days │ │
│ │ Total: 18 days │ │
│ │ Used YTD: 14 days │ │
│ │ After Request: 9 days │ │
│ │ Status: ✓ Sufficient balance │ │
│ └────────────────────────────────────────┘ │
│ │
│ APPROVAL HISTORY │
│ ┌────────────────────────────────────────┐ │
│ │ Submitted: 12/01/2025 09:15 AM │ │
│ │ by Maria Santos │ │
│ │ │ │
│ │ Manager Review: 12/01/2025 02:30 PM │ │
│ │ Approved ✓ │ │
│ │ by John Martinez │ │
│ │ Notes: "Approved, │ │
│ │ adequate coverage" │ │
│ │ │ │
│ │ HR Review: 12/01/2025 03:45 PM │ │
│ │ Approved ✓ │ │
│ │ by HR Manager │ │
│ │ No additional notes │ │
│ │ │ │
│ │ Final Status: APPROVED │ │
│ │ Approved Date: 12/01/2025 03:45 PM │ │
│ └────────────────────────────────────────┘ │
│ │
│ CALENDAR VIEW │
│ ┌────────────────────────────────────────┐ │
│ │ Dec 2025 S M T W T F S │ │
│ │ 1 2 3 4 5 6 7 │ │
│ │ 8 9 10 11 12 13 14 │ │
│ │ 15 16 17 18 19 20 21 │ │
│ │ 22[23][24][25][26][27] 28 │ │
│ │ 29 30 31 │ │
│ │ │ │
│ │ [Highlighted: 23-27 = Leave Period] │ │
│ └────────────────────────────────────────┘ │
│ │
│ ACTIONS │
│ [Edit] [Approve] [Reject] [Cancel] [Print] │
│ [Return to List] │
│ │
└──────────────────────────────────────────────┘

View Type 3: Calendar View

Shows: Leave requests displayed on calendar

How to View:

  1. Click "Calendar View"
  2. Select month and year
  3. View color-coded leave

Calendar Example:


December 2025 - Company Leave Calendar

Department Filter: All Status Filter: All View: Month

Mon Tue Wed Thu Fri Sat Sun
2 3 4 5 6 7 8
John John John John
Sick Sick Sick Sick
(Eng) (Eng) (Eng) (Eng)

9 10 11 12 13 14 15
Anna Anna
Personal Personal
(HR) (HR)

16 17 18 19 20 21 22
Maria Maria
Annual Annual
(Sales) (Sales)

23 24 25 26 27 28 29
Maria Maria Maria Maria Maria Robert
Annual Annual Annual Annual Annual Annual
(Sales) (Sales) (Sales) (Sales) (Sales) (Ops)

30 31
Robert Robert
Annual Annual
(Ops) (Ops)

Legend:
Green = Annual Leave (8 employees)
Red = Sick Leave (1 employee)
Blue = Personal Leave (1 employee)

Coverage Summary:
Dec 5: 1 person absent
Dec 10-11: 1 person absent
Dec 20-31: Multiple absences (holiday season expected)

Alert: Dec 25-27 - Multiple key personnel absent

6.2 Creating New Leave Requests (Employee Submission)

Note: Employees typically submit requests themselves. This section is for admin creating on behalf of employee (if needed).

When to Create:

  • Employee forgot to submit
  • Admin creating retroactive request
  • Manual processing needed

Step-by-Step Guide:

Step 1: Click "Create Request"


Button Location: Top-right of request table
Opens: New request form

Step 2: Select Employee


Field: Employee \*
Type: Dropdown with search
Options: All active employees
Search: By name or ID
Example: "Maria Santos" or "EMP-00145"

Step 3: Select Leave Type


Field: Leave Type \*
Type: Dropdown
Options: Available leave types
├─ Annual Leave
├─ Sick Leave
├─ Personal Leave
├─ Emergency Leave
├─ Maternity Leave
├─ Paternity Leave
├─ Bereavement Leave
└─ Unpaid Leave

Note: Only shows applicable types for employee

Step 4: Select Dates


Start Date \*
Format: MM/DD/YYYY
Example: "12/20/2025"
Note: Cannot select weekends unless special

End Date \*
Format: MM/DD/YYYY
Example: "12/24/2025"
Validation:
✓ Must be after start date
✓ Cannot be in past (unless retroactive)
✓ Check against blackout dates
✓ Check employee balance

System Calculates:
Total calendar days: 5 days
Working days (excluding weekends): 5 days
Status: Sufficient balance available

Step 5: Add Details


Reason/Purpose (Optional but recommended)
Type: Text area
Example: "Family vacation during Christmas"
Helps managers in approval process

Additional Notes (Optional)
Type: Text area
Example: "Will hand off projects to Anna before leaving"
For special circumstances

Attachment (Optional)
Type: File upload
Examples:

-   Medical certificate (for sick leave)
-   Death certificate (for bereavement)
-   Birth certificate (for paternity)

Step 6: Review Balance


System Shows:
Current Annual Leave Balance: 18 days
Requested: 5 days
Balance After: 13 days
Status: ✓ Sufficient

Validations:
✓ Employee active
✓ Leave type available
✓ Sufficient balance
✓ Dates valid
✓ Policy compliance

Step 7: Submit Request


Click: "Submit Request"
Status: Request created and submitted
Next: Goes to manager for approval
Email: Notification sent to manager

New Request Form:


┌──────────────────────────────────────┐
│ Create New Leave Request │
├──────────────────────────────────────┤
│ │
│ Employee _ │
│ [Search: Maria Santos ▼] │
│ │
│ Department │
│ [Sales (auto-filled)] │
│ Manager │
│ [John Martinez (auto-filled)] │
│ │
│ Leave Type _ │
│ [Annual Leave ▼] │
│ │
│ Start Date _ │
│ [12/20/2025] │
│ │
│ End Date _ │
│ [12/24/2025] │
│ │
│ Number of Days │
│ [5 working days] [Auto-calculated] │
│ │
│ Reason │
│ ┌──────────────────────────────────┐ │
│ │ Family vacation during holiday │ │
│ └──────────────────────────────────┘ │
│ │
│ Additional Notes │
│ ┌──────────────────────────────────┐ │
│ │ │ │
│ └──────────────────────────────────┘ │
│ │
│ Current Leave Balance │
│ Annual Leave: 18 days available │
│ After Request: 13 days remaining ✓ │
│ │
│ [Cancel] [Submit Request] │
└──────────────────────────────────────┘

6.3 Approving Leave Requests

When to Approve:

  • Request is complete and valid
  • Coverage is adequate
  • Policy is satisfied
  • Employee has sufficient balance

How to Approve:

  1. Find Pending Request

    • Filter: Status = Pending
    • Shows only requests awaiting approval
  2. Click on Request

    • Opens detailed view
    • Shows all information
  3. Review Details

    • Check dates and reason
    • Verify balance
    • Check coverage
    • Confirm policy compliance
  4. Add Approval Notes (Optional)

    • Explain approval decision
    • Add any special conditions
    • Document coverage plan
  5. Click "Approve" Button

    • Request marked as approved
    • Employee notified
    • Schedule updated
    • HR gets notification
  6. Confirmation

    • Request approved
    • Status changes to "Approved"
    • Calendar updated

Approval Decision Matrix:


APPROVE IF:
✓ Request is properly submitted
✓ Leave type is valid
✓ Employee has sufficient balance
✓ Dates don't violate policy
✓ Adequate coverage available
✓ No blackout date issues (or exception approved)
✓ All required documentation provided
✓ No policy violations

CONDITIONALLY APPROVE IF:
⚠ Coverage is tight but manageable
⚠ Blackout date but exception can be granted
⚠ Additional documentation needed (but not critical)
⚠ Request is within policy but unusual

REJECT IF:
✗ Insufficient leave balance
✗ Blackout date and no exception possible
✗ Critical coverage gaps
✗ Policy violation
✗ Missing required documentation
✗ Request timing violates advance notice

6.4 Rejecting Leave Requests

When to Reject:

  • Insufficient balance
  • Critical coverage needed
  • Policy violation
  • Blackout date without exception

How to Reject:

  1. Find Request to Reject

    • Review request details
    • Identify rejection reason
  2. Click "Reject" Button

    • Opens rejection form
  3. Select Rejection Reason


Reason Options:
├─ Insufficient Leave Balance
│ └─ Example: "Only 3 days available, 5 requested"
│
├─ Coverage Gap
│ └─ Example: "Multiple team members absent same dates"
│
├─ Blackout Period
│ └─ Example: "Request conflicts with company blackout"
│
├─ Policy Violation
│ └─ Example: "Does not meet advance notice requirement"
│
├─ Missing Documentation
│ └─ Example: "Medical certificate required for sick leave"
│
├─ Time Conflict
│ └─ Example: "Conflicts with important project deadline"
│
└─ Other (Custom)
└─ Example: "Pending discussion with HR"
  1. Add Detailed Explanation

    • Explain reason clearly
    • Suggest alternatives if possible
    • Be professional and respectful
  2. Suggest Alternatives (Optional)

    • "Please request 12/27-31 instead"
    • "Consider splitting request into two periods"
    • "Can we discuss flexibility?"
  3. Click "Reject"

    • Request marked as rejected
    • Employee notified
    • Employee can see reason
    • Employee can resubmit if adjusted

Rejection Form:


┌────────────────────────────────────────┐
│ Reject Leave Request #LR-00244 │
├────────────────────────────────────────┤
│ │
│ Employee: John Doe │
│ Leave Type: Sick Leave (1 day) │
│ Dates: December 5, 2025 │
│ Current Status: Pending │
│ │
│ Rejection Reason _ │
│ [Coverage Gap ▼] │
│ │
│ Detailed Explanation _ │
│ ┌──────────────────────────────────┐ │
│ │ Multiple team members already │ │
│ │ absent on December 5. Request │ │
│ │ would create critical coverage │ │
│ │ gap in customer support team. │ │
│ │ Please request alternative date. │ │
│ └──────────────────────────────────┘ │
│ │
│ Alternative Suggestion (Optional) │
│ ┌──────────────────────────────────┐ │
│ │ Please consider December 8 or 9 │ │
│ │ when coverage allows. │ │
│ └──────────────────────────────────┘ │
│ │
│ [Cancel] [Reject Request] │
└────────────────────────────────────────┘

6.5 Editing Leave Requests

When to Edit:

  • Correct errors in dates
  • Change reason
  • Update documentation
  • Adjust details before approval

How to Edit:

  1. Click "Edit" button on request
  2. Modify fields as needed
  3. Save changes
  4. System validates changes
  5. Update saved successfully

Editable Fields:


Before Approval:
✓ Employee (limited - usually not changed)
✓ Leave Type
✓ Dates
✓ Reason
✓ Additional Notes
✓ Attachments

After Approval:
Limited to:
✓ Notes/Comments (for record keeping)
✗ Dates (would require new request)
✗ Leave Type (would require new request)

To change dates/type: Must cancel and resubmit

6.6 Cancelling Leave Requests

When to Cancel:

  • Employee changes plans
  • Request no longer needed
  • Emergency circumstances change
  • Approval withdrawn

How to Cancel:

  1. Find Request

    • Can be pending or approved
  2. Click "Cancel" Button

    • Opens confirmation dialog
  3. Confirm Cancellation

    • "Are you sure?"
    • Shows impact of cancellation
  4. Add Notes (Optional)

    • Explain reason for cancellation
    • Document business reason
  5. Confirm

    • Request marked as cancelled
    • Employee notified
    • Schedule updated
    • Leave balance restored if already deducted

Cancellation Impact:


If Request Was Pending:
├─ No schedule changes
├─ No notification disruption
├─ No balance adjustment needed
└─ Clean cancellation

If Request Was Approved:
├─ Must update team schedule
├─ Notify manager of change
├─ Restore leave balance
├─ Update calendar
└─ Document reason

7. Leave Types and Policies

7.1 Understanding Leave Types

Leave Type Categories:


Time-Off Leave (Paid):
├─ Annual Leave
├─ Sick Leave (paid portion)
├─ Bereavement Leave
└─ Personal Leave

Special Leave (Paid/Unpaid):
├─ Maternity Leave
├─ Paternity Leave
├─ Adoption Leave
└─ Sabbatical

Conditional Leave (Paid):
├─ Emergency Leave
├─ Compassionate Leave
└─ Study Leave

Unpaid Leave:
├─ Unpaid Personal Leave
├─ Career Break
└─ Leave Without Pay

7.2 Leave Balance Rules

Annual Leave Rules:


Entitlement Calculation:
Entry Level (0-2 years): 10 days/year
Mid-Level (2-5 years): 15 days/year
Senior (5+ years): 20 days/year
Management (Director+): 25 days/year

Accrual:
Accrued monthly: 1/12 of annual entitlement
Each month adds: Portion of annual days
Example: 15 days/year = 1.25 days/month

Carryover:
Maximum carryover: 5 days
Expiry: December 31 each year
Forfeiture: Days not used by 12/31 are lost
Exception: Can request carryover extension (manager/HR approval)

Usage Rules:
Minimum unit: 0.5 day (half day)
Can split: Yes (e.g., 3 days one week, 2 days another)
Back-to-back: Maximum 20 consecutive days
Advance notice: 2 weeks minimum

Sick Leave Rules:


Entitlement:
Annual: 10 days
Frequency: Per calendar year
Accrual: Non-cumulative (doesn't carry over)
Reset: January 1 annually

Documentation:
1-2 days: Self-certification (no documentation)
3+ days: Medical certificate required
Chronic: May require medical exam
Pattern: Monitored for abuse

Approval Process:
Same-day approval: Not required (notification acceptable)
No advance notice: Not required (emergency use)
Back-up documentation: Can be submitted later

Restrictions:
Cannot be carried over
Cannot be sold back
Cannot be combined with vacation

Personal Leave Rules:


Entitlement: 3 days/year

Usage:
Can be used for personal matters
Doctor's appointments
Administrative tasks
Urgent family needs
No documentation required

Restrictions:
Minimum 1 week advance notice (except emergency)
Limited carryover (typically 1-2 days)
Expiry: December 31
Cannot use during blackout periods (without exception)

Approval:
Department manager approval required
Usually approved if coverage available
Rarely rejected (unless critical timing)

8. Filters and Search

8.1 Using Filters

Filter by Status:


Options:
All Statuses
Pending (Awaiting approval)
Approved (Confirmed)
Rejected (Denied)
Cancelled (Withdrawn)
Conditional (Approved with conditions)

Use For: Find requests in specific states
Example: "Show me all pending requests"

Filter by Leave Type:


Options:
All Types
Annual Leave
Sick Leave
Personal Leave
Emergency Leave
Maternity Leave
Paternity Leave
Bereavement Leave
Unpaid Leave

Use For: View specific leave type usage
Example: "Show all sick leave requests this month"

Filter by Department:


Options:
All Departments
Sales
Engineering
HR
Operations
Support
Finance
[+ More departments]

Use For: View department-specific leave
Example: "Show Sales department requests"

Filter by Period:


Options:
Current Month
Current Year
Specific Month
Date Range
Last 30 Days
Last 90 Days
All Time

Use For: Narrow by time
Example: "Show all requests in December 2025"

Filter by Employee:


Options:
All Employees
Specific Employee (search)
Department
Location
Manager

Use For: Focus on individual or group
Example: "Show Maria Santos' requests"

How to Apply Filters:

  1. Click Filter dropdown
  2. Select criteria
  3. Click Apply
  4. Results update automatically
  5. Click Clear to reset filters

8.2 Using Search

Search Capabilities:


Employee Name:
Type "Maria" → Find Maria's requests
Type "Santos" → Find by last name

Employee ID:
Type "EMP-00145" → Find specific employee

Request Number:
Type "LR-00245" → Find specific request

Department:
Type "Sales" → Find Sales dept requests

Reason/Notes:
Type "vacation" → Find by keywords in reason
Type "medical" → Find medical-related requests

Date:
Type "12/20/2025" → Find requests with this date

Search Tips:


✅ DO:

-   Type at least 3 characters for name
-   Use full date (MM/DD/YYYY)
-   Search is case-insensitive
-   Combine search with filters

❌ DON'T:

-   Search with single letter
-   Use partial dates
-   Expect real-time results (allow 1-2 sec)

9. Approval Workflow

9.1 Understanding Approval Levels

Single Approval (Standard):


Employee Submits Request
↓
Department Manager Reviews
├─ Approve → Request Approved ✓
├─ Reject → Request Denied ✗
└─ Escalate → Goes to HR

Used For: Most requests (annual leave, personal)
Typical Timeline: 1-2 days

Multi-Level Approval (Complex):


Employee Submits Request
↓
Department Manager Reviews
├─ If Approved → HR Reviews
│ ├─ Approve → Request Approved ✓
│ ├─ Reject → Request Denied ✗
│ └─ Ask Manager → Back to Manager
│
└─ If Rejected → Return to Employee

Used For: Long leave, special circumstances
Typical Timeline: 3-5 days

Override Process (Emergency):


Employee or Manager Requests Override
↓
HR Director or Admin Reviews
├─ Override Approved → Request Approved ✓
│ (Even if normally would be denied)
│
└─ Override Denied → Request Denied ✗
(Follows standard policy)

Used For: Emergency situations, exceptions
Typical Timeline: Same day (if urgent)

9.2 Approval Best Practices

As a Manager Reviewing Requests:


✓ DO:
  1. Review promptly (within 24 hours)
  2. Check all required information
  3. Verify leave balance
  4. Assess team coverage
  5. Add notes for clarity
  6. Approve or reject decisively
  7. Communicate with the employee
  8. Document reasons and exceptions
  9. Follow company policy consistently
  10. Escalate when unclear or beyond authority

✗ DON'T:
  1. Leave requests pending indefinitely
  2. Approve without checking coverage
  3. Make undocumented exceptions
  4. Share private employee data unnecessarily
  5. Delay critical approvals during peak periods
  6. Override policy without proper authorization
  7. Reject without giving clear reason
  8. Ignore escalation procedures
  9. Assume balance is correct without verification
  10. Approve conflicting requests without mitigation plan

9.3 Approval SLAs and Metrics

  • Manager response target: 24 hours for routine requests.
  • HR response target: 48–72 hours for escalated or complex cases.
  • Emergency/override target: Same business day (when flagged urgent).
  • Key metrics tracked:
    • Average approval time
    • % of approvals within SLA
    • Volume by approver
    • Rejection reasons and trends

9.4 Audit Trail & Compliance

  • Every approval/rejection must include:
    • Approver ID, role and timestamp
    • Notes/reasons (required for exceptions)
    • Attachments (supporting documents)
  • System retains logs for audit (recommended retention: min. 3 years)
  • Regular reviews:
    • Quarterly approval audits
    • Exception reports for governance
    • Cross-checks against payroll and DTR records

9.5 Escalation Matrix

  • Escalate to HR when:
    • Request exceeds manager approval limits
    • Policy exceptions are requested
    • Documentation disputes occur
  • Escalate to Director/Executive when:
    • Leave impacts critical operations
    • Legal or compliance concerns arise
    • High-impact long-term leave requests (> 20 days)
  • Escalation process:
    1. Manager flags and adds rationale
    2. HR reviews within SLA
    3. HR approves, rejects or forwards to Executive
    4. Final decision logged and communicated

9.6 Approval Automation & Reminders

  • Auto-reminders:
    • Pending requests older than 24–48 hours send reminder to approver.
    • Escalation reminder if overdue beyond SLA.
  • Auto-approve rules (use sparingly & configured by admin):
    • Simple requests under X days from team members with good standing
    • When coverage thresholds are satisfied automatically
  • Safety: automation must log decisions and allow manual override.

10. Reports and Analytics

10.1 Available Reports

Employee Leave Summary Report

Shows: Individual employee's leave summary

Contains:
  - Employee name and ID
  - All leave types and balances
  - Year-to-date usage
  - Upcoming requests
  - Carryover status

Example:

Maria Santos (EMP-00145)
Department: Sales
Report Date: December 5, 2025

Leave Balance Summary:

Annual Leave:
  Entitlement: 15 days
  Carryover: 3 days
  Total Available: 18 days
  Used in 2025: 14 days
  Current Balance: 4 days
  Expiry Date: 12/31/2025

Sick Leave:
  Annual Entitlement: 10 days
  Used in 2025: 3 days
  Balance: 7 days

Personal Leave:
  Annual Entitlement: 3 days
  Used in 2025: 2 days
  Balance: 1 day
  Expiry: 12/31/2025

Upcoming Requests:
  None submitted

Status: Good standing, leave expires soon
Recommendation: Use remaining 4 annual days before 12/31

Department Leave Report

Shows: All team member leave for period

Contains:
  - All employees in department
  - Leave dates and types
  - Coverage impact
  - Trend analysis

Example:

Sales Department Leave Report
December 2025

Employee        Days Requested  Approved Dates      Status
Maria Santos    5 days          12/20-24            Approved ✓
John Doe        1 day           12/5                Approved ✓
Anna Cruz       2 days          12/10-11            Rejected ✗
Robert Smith    4 days          12/27-30            Approved ✓
Sarah Johnson   1 day           12/15               Approved ✓

Coverage Analysis:
  Total Team: 8 employees
  On leave this month: 4 employees
  Peak absence: 12/20-24 (1 person)
  Coverage Status: Adequate

Patterns:
  Holiday season increase: Expected
  Sick leave: Lower than average
  Personal leave: Minimal usage

Leave Balance Report

Shows: All employees' current balances

Contains:
  - Employee name
  - All leave types
  - Current balance
  - Expiry dates
  - Alerts for low/expiring balance

Example:

Leave Balance Report
As of: December 5, 2025

Emp#    Name              Annual  Sick   Personal  Status
001     John Martinez     8d      7d     1d        ✓ Good
002     Maria Santos      4d ⚠    7d     1d ⚠      ⚠ EXPIRING
003     Anna Cruz         12d     10d    2d        ✓ Good
004     Robert Smith      15d     8d     3d        ✓ Good
...

⚠ ALERTS:
  Low Balance (<5 days):
    - Maria Santos: 4 days (expires 12/31)

  Expiring Soon:
    - Personal leave expires 12/31 for: 5 employees

  At Risk of Forfeiture:
    - 3 employees with carryover expiring soon

Leave Approval Analytics

Shows: Approval patterns and performance

Contains:
  - Approval rates by manager
  - Average approval time
  - Rejection reasons
  - Bottlenecks

Example:

Manager Approval Performance
Period: December 2025

Manager          Requests  Approved  Rejected  Avg Time  Status
John Martinez    15        12 (80%)  3 (20%)   1.2 days  ✓ Good
HR Manager       8         7 (87%)   1 (13%)   0.8 days  ✓ Excellent
Operations Mgr   12        10 (83%)  2 (17%)   1.5 days  ✓ Good

Rejection Analysis:
  Top Reasons:
    1. Coverage gaps (45%)
    2. Insufficient balance (35%)
    3. Blackout period (20%)

Bottlenecks:
  None identified - approval process flowing well

Compliance Report

Shows: Policy adherence and compliance issues

Contains:
  - Policy violations
  - Exceptions granted
  - Training needs
  - Audit trail

Example:

Leave Policy Compliance Report
Period: Q4 2025

Compliance Status: 98% compliant

Violations Found: 2
  1. John Doe - Used sick leave without documentation (3 days)
     Action: Requested to provide medical certificate

  2. Sarah Johnson - Exceeded consecutive day limit (21 days)
     Action: Exception granted due to emergency
     Exception Documented: Yes ✓
     Approval: HR Director

Exceptions Granted: 5
  1. Holiday season - Extended blackout exception
  2. Emergency leave - Bereavement coverage
  3. Medical - Extended sick leave
  4. [+ 2 more]

Recommendations:
  - Reinforce documentation requirements
  - Review exception handling process
  - Conduct training on policy updates

11. Common Tasks

11.1 Submitting a Leave Request

  1. Log in to the system.
  2. Navigate to Leave Requests.
  3. Click Create Request.
  4. Fill in the required details:
    • Employee
    • Leave Type
    • Dates
    • Reason
  5. Review leave balance.
  6. Submit the request.

11.2 Approving a Leave Request

  1. Log in to the system.
  2. Navigate to Leave Requests.
  3. Filter by Pending status.
  4. Click on the request to review.
  5. Check employee details, leave dates, and coverage.
  6. Click Approve or Reject.
  7. Add notes if necessary.
  8. Confirm the decision.

11.3 Viewing Leave Balances

  1. Log in to the system.
  2. Navigate to Leave Requests.
  3. Click on Leave Balance Report.
  4. Select the employee or department.
  5. View the balance details.
  6. Generate a report if needed.

11.4 Generating Reports

  1. Log in to the system.
  2. Navigate to Leave Requests.
  3. Click on Reports.
  4. Select the report type:
    • Employee Leave Summary
    • Department Leave Report
    • Leave Balance Report
  5. Set the desired parameters (date range, department, etc.).
  6. Click Generate Report.
  7. Download or print the report.

12. Troubleshooting

12.1 Common Issues

Issue 1: Cannot Submit Leave Request

  • Possible Reasons:

    • Incomplete form
    • Dates in the past
    • Insufficient leave balance
  • Solutions:

    • Check all required fields are filled.
    • Ensure dates are correct.
    • Verify leave balance is sufficient.

Issue 2: Leave Request Not Appearing in Manager's Queue

  • Possible Reasons:

    • Request not submitted
    • System delay
  • Solutions:

    • Confirm submission was successful.
    • Ask manager to refresh their request queue.

Issue 3: Error in Leave Balance Calculation

  • Possible Reasons:

    • Accruals not updated
    • Carryover not applied
  • Solutions:

    • Check accrual settings for the employee.
    • Verify carryover rules and apply any necessary adjustments.

Issue 4: Unable to Approve or Reject Request

  • Possible Reasons:

    • Request already processed
    • Insufficient permissions
  • Solutions:

    • Check the request status.
    • Ensure you have the correct permissions to approve/reject.

12.2 Getting Help

  • For technical issues, contact IT support.
  • For policy-related questions, contact HR.
  • For system access issues, contact your manager or admin.